![]() ![]() When I join Discord, I am not able to post anything and I don't see all the channels. Please follow them and, if it is a problem with MCCC, I’ll get the details I need to reproduce it on Discord and get it fixed! There are teams of people that do this all day long so one person expecting me to do something just for them that I don’t do for anyone else is pretty unreasonable, in my opinion. The bottom-line is that I will not look at an issue that someone just posts a comment or PM saying they’re having an issue as it is not an efficient way of spending my time. It is easy for me or the support team to ask for it on Discord and get the things we need uploaded. None of this is something that I can easily obtain on Patreon or in PM’s somewhere. I usually need setting files, sometimes I need save files, I usually need descriptions of what was happening in the game and what steps I need to follow to make it happen in that player's game. I have to be able to reproduce any issue to be able to fix it. At that point, I often need specific things from the player to try to analyze it more. They look at reported issues and ensure that it is not from some other source before it is escalated for me to look into further. To most players, there is no clear way for them to know for sure whether a problem they’re having is actually from MCCC or from another source. The many players out there gain more value, as do I, for me to use my time working on known MCCC issues and adding new features. For me to spend my time looking into all of these issues trying to resolve them for each person would prevent me having any time to create new content for all players just to try to help an individual with their specific non-MCCC issue. Very, very often, it is not a problem with MCCC, at all, and comes from some other issue like other mods/cc that are out of date, or configuration/setup issues for that specific user. I do not have time to research every problem that anyone claims is a problem with MCCC. There are quite a few reasons for this, but they all boil down to this. Why do I have to go to Discord to report bugs? Why can problems not be reported on Patreon or Tumblr PM’s? Asking in comments on Patreon or in PM's to me, will just get directed to this FAQ. That version of MCCC will work with their version of Sims 4 unless documented elsewhere.Īnd finally, when in doubt, feel free to go to our Discord server and ask someone in support there. If it has a version that is LARGER than their version of Sims 4, then that is fine. If a version of MCCC says it is compatible with a version SMALLER than the player’s version of Sims 4, that version of MCCC will have issues (or not work) with their Sims 4. If, for example, a player has version 1.58 of Sims 4 and I have a version of MCCC that supports 1.56 and another that supports 1.59, then the player should be using the version of MCCC that supports 1.59. So if you have a version that is not listed in compatibility, the way to tell which version of MCCC goes with that is by comparing what is there. One version of MCCC may support multiple versions of Sims 4. Sometimes a players version may not be specifically mentioned in those. I always include a Compatibility section in each of my release posts, and it is also on my Releases page on my website. I’ll try to break this down as simply as I can. Sometimes a player may not be sure which version of MCCC is right for the version they are using. ![]() Sometimes, if there has been a hotfix for an EA update, there will be four. I try to keep a minimum of three versions available at any time. All of our support team are using the most up-to-date version of MCCC and we all have limited ability to go back and play older versions. To actually be able to support something, we have to have someone playing the same version or there is no way to support it.It makes the player’s and our lives easier. All of those add-up to us wanting the players to update as often as they can. ![]() Sometimes, they fix issues that were breaking MCCC functionality in some way. Often, those fix problems that people are having that they think is mod-related and it is not. We want those fixes to be in the player’s games.
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